Services
Community launch
For projects that haven't launched yet and want a professional team from day one. We build your channels, rules, bots and moderation team before anyone arrives, grow a waitlist that actually turns up, and run community through your launch window so nothing breaks when the spotlight hits.
What's included
What we take off your plate.
01
Channel setup
Discord, Telegram and Reddit built from scratch: structure, roles, flair, onboarding, verification and permissions.
02
Rules & playbooks
Community guidelines, moderation SOPs, escalation paths and a crisis plan, ready before you need them.
03
Bots & security
Anti-scam, anti-raid and verification bots configured and tested before the doors open.
04
Team in place
Moderators recruited and trained on your product, with rotas covering your launch timezones.
05
Pre-launch growth
Waitlist, ambassador and quest campaigns that build an engaged audience before launch, not just a number.
06
Launch-day cover
Extra moderators and support through launch, TGE or mainnet, then a smooth handover to a monthly plan.
Security
Safe hands for your keys to the community.
One compromised moderator account can post a scam link to your whole community. Here's how we make sure that never comes from us.
Least-privilege roles
Moderators get only the permissions their job needs. Nobody on our side can change server settings, bots or webhooks without your sign-off.
2FA on every account
Every Townhall account that touches your community has two-factor authentication turned on, with no exceptions.
You keep ownership
Your team stays the owner of every server, group and subreddit. We're added as staff, and can be removed in seconds.
Audit trail
Moderation actions are logged, so you can always see who did what, and when.
Vetted moderators
Moderators are vetted and trained on your rules before they get any access, and they never DM members first.
Clean offboarding
When someone leaves, or the contract ends, access is removed the same day and handed back with a checklist.
Pairs well with
Other services.
Community management
Day-to-day running of your channels, with a voice your members recognise.
Learn more →Moderation & safety
Round-the-clock, multilingual moderation that stops scams before they spread.
Learn more →Events & prizes
Community events tailored to your project, with prizes people believe in.
Learn more →
Let's talk about your community.
A 30-minute call, no pitch deck needed. We'll look at your channels and tell you honestly what we'd change.